Frequently Asked Questions
Everything you need to know about shopping with us
How long does shipping take?
Standard shipping within Australia typically takes 3-7 business days, while international orders can take between 10-21 business days depending on your location.
What is your return policy?
We offer returns on all full-priced items within 30 days of purchase, provided they are unworn, unwashed, and have all original tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Can I change or cancel my order after it's placed?
Once an order is placed, it is processed quickly by our warehouse team. Please contact our customer service immediately, and we will do our best to accommodate your request if the order hasn't been dispatched.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna.
Are your garments ethically produced?
Yes, we are committed to ethical manufacturing and work closely with our suppliers to ensure fair labor practices and safe working conditions across our entire supply chain.
